May I complain about a Super 7 Order here?

Discussion in 'Super7 Showroom' started by nanite, Oct 17, 2011.

  1. nanite

    nanite Toy Prince

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    May I complain about a Super 7 Order here?
    ... Because I need to complain about a Super 7 order. It was supposed to ship on Sept 27, but according to the post office's tracking, they never got it.
     
  2. Super7 Store

    Super7 Store Toy Prince

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    May I complain about a Super 7 Order here?
    Please email us directly (info at super7store.com) and we will get you taken care of.
     
  3. nanite

    nanite Toy Prince

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    May I complain about a Super 7 Order here?
    Already had, it was being looked into as of October 8th. Hadn't had a reply since.

    Hope NYCC went well!
     
  4. slipstar01

    slipstar01 Post Pimp

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    May I complain about a Super 7 Order here?
    Everyone has a right to complain, but why don't you handle this through P.M.'s. I mean there's nothing any of us (besides the store workers) can do for you, so now you know who to contact... :)
     
  5. nanite

    nanite Toy Prince

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    May I complain about a Super 7 Order here?
    Email received, thanks much!
     
  6. bryce_r

    bryce_r Die-Cast

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    May I complain about a Super 7 Order here?
    Or just call the store. I don't get this posts. Why go through email when you can call directly.. :roll:
     
  7. nanite

    nanite Toy Prince

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    May I complain about a Super 7 Order here?
    Complain was the wrong word, I should have said inquire.

    I apologize if I came off as a jerk, or besmirched the good name of Super 7, or Skullbrian.org
     
  8. gazpacho

    gazpacho Comment King

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    May I complain about a Super 7 Order here?
    well, you do get extra points for using the word "besmirch"
     
  9. nanite

    nanite Toy Prince

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    May I complain about a Super 7 Order here?
    But I did manage to type skullbrian.org.

    Reinforcing the (correct), image, that I am none-to-bright...

    So I'm sorry if I besmirched skullbrain.org as well.
     
  10. Dean

    Dean Prototype

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    May I complain about a Super 7 Order here?
    Oh I don't know, "Skullbrian" might be seen as a bit of a tribute to Mr. Flynn, upon whose dime we here reside, trade, sell, buy, gossip, quarrel, wheel, deal, socialize, play, share, and sometimes smirch and besmirch against our better instincts.

    Did you know that "smirch" and "besmirch" mean the same thing? I didn't either until I looked up the etymology. So Englyshe. :)
     
  11. nanite

    nanite Toy Prince

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    May I complain about a Super 7 Order here?
    The order arrived today, thanks all at Super 7!
     
  12. JORDAN23

    JORDAN23 Post Pimp

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    May I complain about a Super 7 Order here?
    Great signature line
     
  13. bryce_r

    bryce_r Die-Cast

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    May I complain about a Super 7 Order here?
    :lol:
     
  14. KJB

    KJB Comment King

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    May I complain about a Super 7 Order here?
    I don't really see why people get jumped on for commenting about slow service. I've been dealing with S7 for over 5 years now, and their approach to shipping is (and has always been) downright lackadaisical. I realize people are busy, yada yada, but if you're running a retail establishment it should not take 10 days to throw a toy in a package and get it in the mail after someone pays for it. (This, by the way, just happened to me with the new Zombie Fighter).

    I mean, I'm patient, and I'm used to it, but if someone is new to the game I can see them being a little perturbed and/or worried. I'm sure I'll get reamed for this, but customer service is NOT a dirty phrase, and you should not have to make long distance calls or send emails to find out what's happening with your purchase.
     
  15. gatchabert

    gatchabert Prototype

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    May I complain about a Super 7 Order here?
    I don't think he's getting jumped on for pointing out the service. He's just being told that there are other ways to handle it rather than posting it on a public forum. However, slow service is something to wonder about.
     
  16. KJB

    KJB Comment King

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    May I complain about a Super 7 Order here?
    Good point, Bert. I'm not trying to rake S7 over the coals, (I love 'em, obviously) just saying that I can see how someone unfamiliar with their business practices can be upset.
     
  17. Anti Social Andy

    Anti Social Andy Die-Cast

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    May I complain about a Super 7 Order here?
    I blame Joe . . . tardy f*cker! ;)
     
  18. Dean

    Dean Prototype

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    May I complain about a Super 7 Order here?
    As someone who can walk to the store I don't really have a dog in this hunt, but as food for thought remember that at any given time, there are very few people working at the store, usually two from what I've seen, and of course one has to stay up front to deal with the public. Often my impression has been that the person working in back processing orders etc. is swamped with what work they have.

    Scary Andy I think your orders just slowed down by a few days, but if you send Joe some roasted bone marrow he might let it pass. :D
     
  19. Waiting...

    Waiting... Comment King

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    May I complain about a Super 7 Order here?
    slow orders?I blame the california heath care package :mrgreen:
     
  20. Joe Bunny

    Joe Bunny Comment King

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    May I complain about a Super 7 Order here?
    I Blame the internet for the "I need it right now" attitude. You can't download toys.
     
  21. animator

    animator Mr. Freshly Smacked Ass Staff Member

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    May I complain about a Super 7 Order here?
    :twisted: You can't download toys, yet. :twisted:
     
  22. EtR_Wolf

    EtR_Wolf Comment King

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    May I complain about a Super 7 Order here?
    This may come sooner than you think... ;) lol :
    http://www.proto3000.com/Objet24Desktop3DPrinterl.html
     
  23. leucotomy

    leucotomy Comment King

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    May I complain about a Super 7 Order here?
  24. Geekabilly

    Geekabilly Addicted

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    May I complain about a Super 7 Order here?
  25. ultrakaiju

    ultrakaiju Die-Cast Staff Member

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    May I complain about a Super 7 Order here?

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