I received the order accepted email from SB for drippy trippy, replied but never receive the paypal invoice. I have written numerous times to SB but have not hear anything from them. Any advice if this is normal and I should just wait for the eventual invoice or just give up on the order? In addition, will I be ban from future orders? Thanks
Yep. All normal. I used to get tracking #s emailed...not anymore. Used to get the invoice a few days late and sometimes that does happen. sometimes i get them quick others slow. I wouldn't write 10 emails in one week asking for an update, but that is just me. I was on the cancel list for the Werm and had the same situation you all did happen with it. Cancel list- re post- sell out - no word. You might get the Ban Hammer if you do the following : After we get your decision, we send an invoice via paypal. Please pay for it within 72 hours after you get an invoice. If you don't pay within 72 hours, we regard you cancel. In this case, we might not accept you order from next time. Please understand in advance.
I've sent email, received order accepted email, got their invoice, paid and they emailed me back with tracking all on the same day that Hevi reappeared. Only happened once before previously for all my orders to SB. So not sure bout your situation now. This must be almost a week ago now?
SB's customer service and communication can be spotty and sporadic... I take it as the nature of the beast when ordering anything from overseas. Some times you get a hit and other times, a miss. Sometimes more misses than hits tho
Thank you @Mecha and @des_yeo03 for the kind advice. I suspect SB may have sent the invoice to the wrong email address but am still communicating and hoping to be able to resolve it with SB. My biggest fear is the Ban Hammer as @Mecha has mentioned. Hopefully all will be good. And Congrats @des_yeo03 for scoring that hevi! Thanks again all
I'm guessing that the combination of both the regular SB collectors and Balzac fans chasing the BBB's and Skullmen, combined with the fact the release has x 6 versions to drive the completists crazy all contributes to the quick sell-out.
agreed but i still think they are lower than usual as well. i'm pretty sure sb said only 1 per customer and they still sell out in seconds...
The quick sell-outs remind me of how it was a few years back, but then I see classic SB fight figures in the BTS going for $25-$35. It's a fucking enigma.