The Eternal Tears Of A Willow / Rotten Studios

Discussion in 'Americans and Other Western Gaijin' started by Empty Spectacle, Jan 3, 2020.

  1. Empty Spectacle

    Empty Spectacle Fresh Meat

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    Hi all, apologies if this is in the wrong part of the forum, or if I’m replicating posts? (I did do multiple searches but couldn’t find anything).

    Does anyone here have any experience dealing with an artist/toy-maker called The Eternal Tears Of A Willow? Also goes by the name ‘Rotten Studio’? based in Mexico.

    He has a number of sculpts out called ‘Double-Think’, ‘God’s Mistake’ and a smaller dog-with-human-face thing whose name I don’t know.

    I’d recently bought a ‘Double-Think’ figure painted and supplied by Videovomit through Instagram.

    I saw a blank ‘God’s Mistake’ on eBay but I thought I’d contact the guy through Instagram and try deal directly with the artist. I asked if he’d do me a painted version and he agreed. So I sent him the money.

    Then he didn’t respond for weeks. Eventually messaging back, apologising, thanking me for support, and promising he’d send the toy out that week. That was about 4 weeks ago. I’ve messaged him 2 weeks ago to confirm he’d sent it, then again 2 days ago, no reply.

    I know he's active on his Rotten Studio account, so it looks like he's just deliberately ignoring my messages.

    I’d spoken to another buyer who’d had a similar experience, just wondered if it’s likely I’ll eventually get my item, or if I should escalate this through Paypal and try get my money back…
     
  2. 3wing

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    trust your gut, bud. :thumbsup:
     
  3. Spaceman Yells

    Spaceman Yells Toy Prince

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    I had some awkward communication delay when getting a Jinmenken(the dog/human) from him, but he came through and apologized and eventually I received the piece. I’d say be patient, but I also couldn’t agree with @3wing more. Follow your gut. Always. 8)

    Also, what @kid_miracleman said.
     
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  4. kid_miracleman

    kid_miracleman Addicted

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    I'm not voting in this because this is more nuanced than "is he bad at managing e-mails" vs. "did he rob me". Any feedback anyone gives you on this is pretty damn subjective and open to interpretation.

    I've known makers who get screwed by the post office, by the factory, by customs, etc. and that's why toy X wasn't ready in time. I've known artists who had serious physical injuries or illnesses come up that screw them up. And I've also known people who have made a reputation screwing over others and it takes a while before they are effectively blacklisted from the vets in the scene.

    That being said, you just have to determine what you are okay with. My recommendation would be figure that out and put a line in the sand that when that when that time comes, you issue a PayPal dispute and you have evidence to back up your claim. Of course, assume that if you do that you've burned that bridge, but if someone can't be bothered to give you what you paid for, who cares?
     
  5. Anti Social Andy

    Anti Social Andy Die-Cast

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    Never heard of 'em but hit him with a Paypal claim if you feel like he's dicking around.

    It might light a fire under his ass and force him to respond and send the item or, if not, you get your £££ back quicker (Paypal give the seller a week or two leeway to respond, which in an age of such immediate response/communication seems like an eternity of just waiting for nuthin').
     
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  6. Godman305

    Godman305 Fresh Meat

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    Was the payment thru Paypal? If so, was it a friends and family payment? Friends and family doesn't carry any options to file a dispute against Item not received. If the payment was for goods and service then you have 180 days or 6 months to file a claim. Check your transaction page and you'll find more info there.
     
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  7. Anti Social Andy

    Anti Social Andy Die-Cast

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    Maybe it's because I'm an impatient old fart . . . but fuck 6 months!

    If dude has dragged his ass on responding to emails for 2 weeks I'd be claiming!

    If it's a friends and family payment, consider it a lesson learned!
     
  8. chimmychazz

    chimmychazz Comment King

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    after seeing it I'm not sure which is worse...
    losing the money or getting the toy mailed to you :lol:
     
  9. JoeMan

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    You commissioned a 1-off, and Expected it done in 2 weeks. I don’t do commissions because I don’t want to be on other people’s timelines. But the few times I have, sometimes people have waited for months and months and been ok with that. Not saying this guy operates like me. But considering you are asking for paintwork and not just asking him to ship a blank. Maybe give him a little more time.
     
  10. Godman305

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    Communication is key. Its been 3 and a half years and I'm still waiting for the sculptor to finish my sculpt.
     
  11. Godman305

    Godman305 Fresh Meat

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    I'll take the cash.
     
  12. Empty Spectacle

    Empty Spectacle Fresh Meat

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    I didn't really expect anyone to vote either way it was intended more as a joke. I was really hoping to find out if anyone had dealt with the guy and if he was known to rip people off.
    In this instance, the toymaker already has the blanks, he just has to paint one in a style he's already done before and then stick it in the post. I'm totally OK with delays, just not with being ignored when I message someone who I've paid what is to me a lot of money!
    I'm guessing he's not injured as he's posting on his alternate account all the time.
     
  13. Empty Spectacle

    Empty Spectacle Fresh Meat

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    I think I've been spoiled by the toymakers I've dealt with so far who've all shipped out when they said they would and been really honest with me. That said this does feel a bit more like dicking around as opposed to your common or garden slovenliness
     
  14. Empty Spectacle

    Empty Spectacle Fresh Meat

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    Au contraire! It was him who said prior to me paying that he'd have it done in a week and then post it straight out. I left it a good 2 weeks then asked him if he'd done it yet. Then waited patiently for him to respond. Then he posts up 2 of the same figure I asked for that he's just painted and offers them in a lottery. Then he responds to me saying sorry blah blah. Then I wait another 2 weeks, email him and get ignored. Then I begin to suspect he's messing me about for some reason!
     
  15. kid_miracleman

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    I'll be honest, I don't think you're gonna last if you are brand new here and in less than a week you're already posting threads like this.

    I bet every single person here has waited months or even years for pieces that cost way more at some point.

    If all the other artists you have purchased from you've been happy with, and this is the one guy that has pissed you off enough to make this thread, then you don't need to ask us what you should do since you already know what you want.
     
  16. Empty Spectacle

    Empty Spectacle Fresh Meat

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    Thanks for your comment.

    I was just trying to establish whether anyone here had been ripped off by this guy? So I can decide what my next move is.
     
  17. xSuicide Squadx

    xSuicide Squadx Mini Boss

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    I’ve known Jorge for a minute and have dealt with him both buying his toys, as well as shooting his toys for photo “work”. He’s definitely a good dude and not at all one to rip someone off. He’s posted such things I’m about to say publicly before, so I don’t think I’m going too off the railing, but he has moments of personal crisis on occasion, which could play into it. I’ve messaged him with prints I made of his toys to ship to him and it took him weeks to get me his address. And this was something he essentially commissioned me to do. I sincerely hope he reaches out to you soon. I know when it comes to both time and monies for a commission it’s easy to have concerns arise, but he’s far from a bad seed in my opinion/experience.
     
  18. Empty Spectacle

    Empty Spectacle Fresh Meat

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    Thanks for taking the time to weigh in I appreciate it. I just needed to know if anyone has had any dealings with him and that’s now 2 people who have and say he’s OK.
     
  19. Empty Spectacle

    Empty Spectacle Fresh Meat

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    Well, despite being told he’d posted it, it never showed up and I had to get a refund through Paypal.

    It’s only my personal opinion, and I have to rely on my own experience, but I think he’s a time-wasting, lying sack of shit.
     
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  20. Anti Social Andy

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    I concur!

    As two Yorkshireman sharing the same sentiment, all other are rendered null and void!
     
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  21. Empty Spectacle

    Empty Spectacle Fresh Meat

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    It’s the long and short of it!
     
  22. xSuicide Squadx

    xSuicide Squadx Mini Boss

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    That’s genuinely disappointing for me to hear of Jorge, considering my dealings with him, as well as testament for him here. Unfortunate circumstances, but I am glad you were able to secure your funds back.
     
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  23. Empty Spectacle

    Empty Spectacle Fresh Meat

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    Thanks. I appreciated your comments on this thread. It’s a shame as I was looking forward to buying a few more of his figures as I liked his work, but it’s definitely not worth the drama.
     

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