Everyone has a right to complain, but why don't you handle this through P.M.'s. I mean there's nothing any of us (besides the store workers) can do for you, so now you know who to contact...
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| May I complain about a Super 7 Order here? http://skullbrain.org/legacy/viewtopic.php?f=24&t=40673 |
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| Author: | nanite [ Mon Oct 17, 2011 11:58 am ] |
| Post subject: | May I complain about a Super 7 Order here? |
... Because I need to complain about a Super 7 order. It was supposed to ship on Sept 27, but according to the post office's tracking, they never got it. |
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| Author: | Super7 Store [ Mon Oct 17, 2011 12:12 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
Please email us directly (info at super7store.com) and we will get you taken care of. |
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| Author: | nanite [ Mon Oct 17, 2011 12:47 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
Already had, it was being looked into as of October 8th. Hadn't had a reply since. Hope NYCC went well! |
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| Author: | slipstar01 [ Mon Oct 17, 2011 1:04 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
Everyone has a right to complain, but why don't you handle this through P.M.'s. I mean there's nothing any of us (besides the store workers) can do for you, so now you know who to contact...
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| Author: | nanite [ Mon Oct 17, 2011 1:11 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
Email received, thanks much! |
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| Author: | bryce_r [ Mon Oct 17, 2011 7:20 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
Or just call the store. I don't get this posts. Why go through email when you can call directly.. 
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| Author: | nanite [ Tue Oct 18, 2011 9:30 am ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
Complain was the wrong word, I should have said inquire. I apologize if I came off as a jerk, or besmirched the good name of Super 7, or Skullbrian.org |
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| Author: | gazpacho [ Tue Oct 18, 2011 11:11 am ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
well, you do get extra points for using the word "besmirch" |
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| Author: | nanite [ Tue Oct 18, 2011 1:00 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
But I did manage to type skullbrian.org. Reinforcing the (correct), image, that I am none-to-bright... So I'm sorry if I besmirched skullbrain.org as well. |
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| Author: | Dean [ Tue Oct 18, 2011 1:39 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
Oh I don't know, "Skullbrian" might be seen as a bit of a tribute to Mr. Flynn, upon whose dime we here reside, trade, sell, buy, gossip, quarrel, wheel, deal, socialize, play, share, and sometimes smirch and besmirch against our better instincts. Did you know that "smirch" and "besmirch" mean the same thing? I didn't either until I looked up the etymology. So Englyshe.
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| Author: | nanite [ Fri Oct 21, 2011 10:20 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
The order arrived today, thanks all at Super 7! |
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| Author: | JORDAN23 [ Tue Oct 25, 2011 10:09 am ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
Great signature line |
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| Author: | bryce_r [ Tue Oct 25, 2011 9:23 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
JORDAN23 wrote: Great signature line 
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| Author: | KJB [ Tue Nov 01, 2011 4:05 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
I don't really see why people get jumped on for commenting about slow service. I've been dealing with S7 for over 5 years now, and their approach to shipping is (and has always been) downright lackadaisical. I realize people are busy, yada yada, but if you're running a retail establishment it should not take 10 days to throw a toy in a package and get it in the mail after someone pays for it. (This, by the way, just happened to me with the new Zombie Fighter). I mean, I'm patient, and I'm used to it, but if someone is new to the game I can see them being a little perturbed and/or worried. I'm sure I'll get reamed for this, but customer service is NOT a dirty phrase, and you should not have to make long distance calls or send emails to find out what's happening with your purchase. |
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| Author: | gatchabert [ Tue Nov 01, 2011 4:12 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
KJB wrote: I don't really see why people get jumped on for commenting about slow service. I've been dealing with S7 for over 5 years now, and their approach to shipping is (and has always been) downright lackadaisical. I realize people are busy, yada yada, but if you're running a retail establishment it should not take 10 days to throw a toy in a package and get it in the mail after someone pays for it. (This, by the way, just happened to me with the new Zombie Fighter). I mean, I'm patient, and I'm used to it, but if someone is new to the game I can see them being a little perturbed and/or worried. I'm sure I'll get reamed for this, but customer service is NOT a dirty phrase, and you should not have to make long distance calls or send emails to find out what's happening with your purchase. I don't think he's getting jumped on for pointing out the service. He's just being told that there are other ways to handle it rather than posting it on a public forum. However, slow service is something to wonder about. |
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| Author: | KJB [ Tue Nov 01, 2011 5:40 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
Good point, Bert. I'm not trying to rake S7 over the coals, (I love 'em, obviously) just saying that I can see how someone unfamiliar with their business practices can be upset. |
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| Author: | Anti Social Andy [ Tue Nov 01, 2011 5:42 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
I blame Joe . . . tardy f*cker! 
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| Author: | Dean [ Tue Nov 01, 2011 5:43 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
As someone who can walk to the store I don't really have a dog in this hunt, but as food for thought remember that at any given time, there are very few people working at the store, usually two from what I've seen, and of course one has to stay up front to deal with the public. Often my impression has been that the person working in back processing orders etc. is swamped with what work they have. Scary Andy I think your orders just slowed down by a few days, but if you send Joe some roasted bone marrow he might let it pass. 
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| Author: | Waiting... [ Thu Nov 03, 2011 2:00 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
slow orders?I blame the california heath care package 
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| Author: | Joe Bunny [ Tue Nov 08, 2011 5:45 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
I Blame the internet for the "I need it right now" attitude. You can't download toys. |
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| Author: | animator [ Tue Nov 08, 2011 5:59 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
Joe Bunny wrote: I Blame the internet for the "I need it right now" attitude. You can't download toys.  You can't download toys, yet.
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| Author: | EtR_Wolf [ Wed Nov 09, 2011 12:55 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
animator wrote: Joe Bunny wrote: I Blame the internet for the "I need it right now" attitude. You can't download toys. You can't download toys, yet. This may come sooner than you think... lol : http://www.proto3000.com/Objet24Desktop3DPrinterl.html |
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| Author: | leucotomy [ Wed Nov 09, 2011 1:05 pm ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
EtR_Wolf wrote: animator wrote: Joe Bunny wrote: I Blame the internet for the "I need it right now" attitude. You can't download toys. You can't download toys, yet. This may come sooner than you think... lol : http://www.proto3000.com/Objet24Desktop3DPrinterl.html http://www.youtube.com/watch?v=u7h09dTVkdw I was going to say the same thing. Mind blowing. |
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| Author: | Geekabilly [ Fri Nov 11, 2011 4:33 am ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
http://www.youtube.com/watch?v=zMy8MkHiEqw |
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| Author: | ultrakaiju [ Fri Nov 11, 2011 5:09 am ] |
| Post subject: | Re: May I complain about a Super 7 Order here? |
It's too bad we can't see the production of this guy in action http://www.youtube.com/watch?v=k8DqhZmMGrU |
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