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| quick Celga question http://skullbrain.org/legacy/viewtopic.php?f=5&t=16949 |
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| Author: | scottygee [ Fri Dec 28, 2007 8:45 am ] |
| Post subject: | quick Celga question |
How long does it usually take for a reply from Celga on an auction...I am trying to use their service for the first time and am just curious. Thanks, Scott |
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| Author: | Lixx [ Fri Dec 28, 2007 8:53 am ] |
| Post subject: | |
Depends when you sent the email. There is anywhere between a 9-12 hr time difference (ahead) depending where you live in the states. Usually they are quick about responding, especially concerning auctions. I've actually had them increase a bid for me 3 times within the last half hour of an auction and won. On the other hand warehouse inquiries to see if all your items are in for shipment takes alot of back an forth emails for days. Chris |
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| Author: | atease [ Fri Dec 28, 2007 8:56 am ] |
| Post subject: | |
They also have staff in California as well. It depends though. They're usually pretty quick. I haven't used the email service in a while because I have the gold, but they were always prompt and courteous. |
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| Author: | scottygee [ Fri Dec 28, 2007 8:56 am ] |
| Post subject: | |
Thanks! I forgot to factor in the time difference to the auction ending times...d'oh! |
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| Author: | hamamaiku [ Fri Dec 28, 2007 9:46 am ] |
| Post subject: | |
Lixx wrote: Depends when you sent the email. There is anywhere between a 9-12 hr time difference (ahead) depending where you live in the states. Usually they are quick about responding, especially concerning auctions. I've actually had them increase a bid for me 3 times within the last half hour of an auction and won. On the other hand warehouse inquiries to see if all your items are in for shipment takes alot of back an forth emails for days. Chris Lixx if you're using a gold account, I usually go by if they've left feedback for the seller to see if they've received the shipment. Likewise, you could go by their Yahoo ID and check to see if they've left feedback for a particular item. |
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| Author: | bryce_r [ Fri Dec 28, 2007 11:47 am ] |
| Post subject: | |
Because of the time difference usually 9 hours or so. I used celga for 3 purchases this december for the first time and everytime they were really quick and completely understanding about all my stupid questions. I really like celga. cheers |
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| Author: | bansheebot [ Fri Dec 28, 2007 1:59 pm ] |
| Post subject: | |
They are really good about e-mail responses, but if it's urgent you can also call them. |
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