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| Artoyz http://skullbrain.org/legacy/viewtopic.php?f=5&t=42248 |
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| Author: | Mecha [ Sat Mar 03, 2012 7:04 am ] |
| Post subject: | Artoyz |
I ordered the 1/1 SB skull from them and per their email, it shipped on 2/28. I've checked the tracking # and there has been no new info since the 28th. Anyone else experience this before when dealing with them? I just cant fathom how a package that "shipped" hasn't had one update for 4 days. Probably be the last time I order from them.. I did email them for an update and got the generic "it shipped, here's your tracking #" 
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| Author: | SaintOfSpinners [ Sat Mar 03, 2012 7:47 am ] |
| Post subject: | Re: Artoyz |
I purchased from them a few times. Terrible communication but everything arrived quick enough. Trustworthy I feel. |
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| Author: | moshi [ Sat Mar 03, 2012 7:47 am ] |
| Post subject: | Re: Artoyz |
You just discovered french postal service. Welcome in our nightmare. |
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| Author: | Mecha [ Sat Mar 03, 2012 7:50 am ] |
| Post subject: | Re: Artoyz |
moshi wrote: You just discovered french postal service. Welcome in our nightmare.  Yep, thats what im hearing over pm from a few of you too.all good. i pic up in, what you just got... when it does arrive. |
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| Author: | sbbenhcs [ Sat Mar 03, 2012 8:52 am ] |
| Post subject: | Re: Artoyz |
lol at french postal system... i just heard from chogokin jawa that he FINALLY got his "giving back thread" gift that i sent to him back in november. apparently, taiwan is on the way to france. and there were NEVER any updates... so it's not just packages coming in from france. |
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| Author: | Mecha [ Tue Mar 06, 2012 6:03 pm ] |
| Post subject: | Re: Artoyz |
I emailed the Artoyz rep 3 days ago. He never wrote back. I just sent him an email. here was the auto reply.. Hello, I will be out of the office until March 26th. Please send a mail to contact@artoyz.com or call +33 1 48 58 61 40. Thank you. |
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| Author: | Cubensis [ Tue Mar 06, 2012 10:44 pm ] |
| Post subject: | Re: Artoyz |
I've only ordered from Artoyz once, but he was on point with communication and everything arrived just fine. Took a couple weeks to arrive, but that's to be expected. |
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| Author: | RudeBeast [ Wed Mar 07, 2012 10:38 am ] |
| Post subject: | Re: Artoyz |
Being based in Italy I'm near Artoyz so that may have made the difference but if it can be of any help I've order from Artoyz a few times and it always went well. Quick and always arrived safe. I didn't even have to check the tracking number as orders would arrive within 4 to 5 days. |
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| Author: | RudeBeast [ Tue May 08, 2012 4:41 am ] |
| Post subject: | Re: Artoyz |
Update: I've recently ordered a Gargmel Hedoran (S7 Hawaii colourway) from Artoyz and the toy arrived scratched (quite severly scratched on the black chest paint). I immediately sent a mail to understand if I could send it back and get it replaced, they answered to my first mail and besides apologizing, they asked me to send them some shots which I proposed to mail in the first place; so I sent them the shots and never got any response back in over a week (although I prompted them several times). I've now opened a dispute on Paypal as I find this kind of behaviour unaccpetable. Just wanted to share with you guys, just in case you were considering picking up some stuff from Artoyz in the near future. |
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| Author: | RudeBeast [ Fri May 11, 2012 6:29 am ] |
| Post subject: | Re: Artoyz |
Hopefully a final update: after a week Artoyz have got back to me and we're in the process of settling a discount agreement on another toy as a refund. Thought it would be worth mentioning, yes it took a while but I owe to them an update here. I hope not to have to add anything to this post in the next days 
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