Hey everybody, I'm sure that many of you know what a cool fella Mark Nagata is, but if not I thought I'd make a post.
SO, I got an Eyezon about 5 months ago, over the summer. I found the clear guts Eyezon, super sweet. A couple months later I found this:
It's a tiny defect, I know, but I love this figure and it sucks if anything is wrong with it.
My buddy Plepree told me that Mark was a cool dude and may have an answer for me on how to fix it. So I got on the Max toy site and I sent him an email. Mark responds that I should just send the figure back and he will replace it no prob! I was blown away.
I recently got it off to him, and he got it back to me in no time flat. He hooked up a bunch of cool flyers and a hand written note. He also ends up reimbursing me for shipping:
(edited because you posted a picture of a MAXTOY check on the web: Pogue)
OH, and a pimping brand new Eyezon guts was in the package:
Mark Nagata is a classy guy! There is no doubt about this. I am using the shipping reimbursement to pick up a sweet XAM shirt off the site so I can rep for this guy even harder! He is a really cool cat, and totally a model for how awesome kids involved in this hobby can be. Can't say enough good things about this company and Mark.
Thanks man,
-ADRIEL
