| skullbrain.org http://skullbrain.org/legacy/ |
|
| if i emailed orders@super7store.com... http://skullbrain.org/legacy/viewtopic.php?f=8&t=17409 |
Page 1 of 1 |
| Author: | pickleloaf [ Thu Jan 10, 2008 6:57 pm ] |
| Post subject: | if i emailed orders@super7store.com... |
...will someone actually read the email? i was told to order something thru the store and put a note when i paid that i had a box there and to add this. but in the payment process, there was nowhere to put a note. so i replied to the orders@ email and said to please ship everything including this new order and let me know how much more i owe for shipping i havent heard anything back yet so i am posting this here a) to straighten it out and b) to inform anyone else where they need to contact if this situation happens with them |
|
| Author: | bansheebot [ Thu Jan 10, 2008 7:02 pm ] |
| Post subject: | |
I've had a blunder once where I ordered something from the store and had a hold box going on before placing the store order. The store order was shipped with everything else left behind. This has happened once, maybe twice. After placing the order, I usually e-mail Josh about it now, just so someone in the store has a heads up. I'm not sure if 'orders' is a catch-all, or who actually receives those e-mails. |
|
| Author: | pickleloaf [ Thu Jan 10, 2008 7:03 pm ] |
| Post subject: | |
well, josh was the one that told me to order from the site after i emailed and asked for it to be placed in my box this might have been better in the FAQ section - i meant to put it there and wasnt paying attention |
|
| Author: | bryce_r [ Thu Jan 10, 2008 7:43 pm ] |
| Post subject: | |
You can always email info@super7store.com for questions about stuff or call. Sometimes it's easier. |
|
| Author: | havingmysay [ Thu Jan 10, 2008 7:48 pm ] |
| Post subject: | |
you can have a box? |
|
| Author: | pickleloaf [ Thu Jan 10, 2008 8:02 pm ] |
| Post subject: | |
of stuff i have paid for - just to combine shipping |
|
| Author: | selekta_nips [ Thu Jan 10, 2008 9:43 pm ] |
| Post subject: | |
i say just call sometime it take josh a day to respond with all the email he probally gets though he is in today got pretty quick responces |
|
| Author: | soda pop SMASH [ Fri Jan 11, 2008 2:37 am ] |
| Post subject: | |
i've always just msged josh on here - he generally gets back that day or the next. I also had a single figure shipped instead of getting put into my hold box but that was just a misunderstanding. hold box is brilliant otherwise i'd be spending as much on shipping as I was on figures pretty much |
|
| Author: | dr_tongues_toys [ Fri Jan 11, 2008 10:16 am ] |
| Post subject: | |
Isn't there a comment box on your order when you fill out the form? Just type it in there. I have and it worked. |
|
| Author: | bansheebot [ Fri Jan 11, 2008 10:51 am ] |
| Post subject: | |
dr_tongues_toys wrote: Isn't there a comment box on your order when you fill out the form? Just type it in there. I have and it worked. I have too, and it didn't work. Guess it's just a gamble that way. |
|
| Author: | joshuajh [ Sat Jan 12, 2008 10:20 am ] |
| Post subject: | |
hey guys, there should be a dialog box for 'notes' on the webstore order form. if you checkout via paypal, it might not be there, as that uses paypal's checkout page rather than ours. the orders@super7 email address will get filtered back to me, so if you have any questions regarding an order, and you know my direct email address (josh@super7store.com), that would be the best way to get it resolved. thanks! |
|
| Page 1 of 1 | All times are UTC - 8 hours [ DST ] |
| Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group http://www.phpbb.com/ |
|