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SaintOfSpinners
Line of Credit
Joined: Fri Jul 20, 2007 6:48 am Posts: 1700 Location: Los Angeles
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shipping
Do you guys only ship stuff late wensday afternoons? this seems to be the case for my last few orderes. Purchase friday get shipped wensday. Argh! Can netflix take over the S7 shipping dept?
_________________ WTB: Itokin Park Mikazukin (Yellow, Rainbow Glisten, or One-Offs) Koningu One-offs
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Wed Nov 07, 2007 8:20 pm |
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siphilon
Addicted
Joined: Sun Mar 12, 2006 6:33 pm Posts: 981 Location: a strangely isolated place
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im not sure how s7 is but i work for a small business and we do happen to do enough shipping that we have a daily UPS pickup but if the guy who does our shipping isn't there then typically stuff gets delayed by a couple days. And also for a small business typically a shipping type job isn't a full time job so maybe they just have someone come in a couple times a week to handle all that? Just speculating. Place your orders on Mondays perhaps.
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Wed Nov 07, 2007 8:33 pm |
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bansheebot
Super Deformed
Joined: Sat Apr 07, 2007 12:09 pm Posts: 5003
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S7 just doesn't have as many hands as we think. For such a great company, retailer and resource, they do the best they can with what they've got. I, personally, have been waiting a little while for my Halloween box. I'm not sweating it anymore (I actually thought it might have gotten stolen or lost along the way) since Josh let me know what's up.
Patience is a virtue that this whole hobby makes you appreciate.
_________________ wants | trades | sales Most Wanted: Exohead Galtan (RFSO) • PK Salamander Joe (Velm Q)
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Wed Nov 07, 2007 8:38 pm |
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BEYOND
Comment King
Joined: Tue Jan 02, 2007 7:37 pm Posts: 1157 Location: My Mind
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Saint,
Sorry for making you wait all the time. As of shipping, we are trying our best to get them out. But basically we have so little hands. We try our best everyday to send out as many as we can, but having to promote, web site, shows, blogs, magazines, photos, sales and the list goes on, it is kinda hard. Again, I'm sorry for the delay, not only to Saint but to everyone.
Hiro
_________________ PM me if you like to be in my mailing list...... Open for Illustration work. http://www.liljapanart.com
Flick Flick http://www.flickr.com/photos/liljapanart/
My Blog http://liljapansworld.blogspot.com/ Chiquito Japon
Last edited by BEYOND on Wed Nov 07, 2007 8:55 pm, edited 1 time in total.
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Wed Nov 07, 2007 8:54 pm |
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SaintOfSpinners
Line of Credit
Joined: Fri Jul 20, 2007 6:48 am Posts: 1700 Location: Los Angeles
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Oh I am patient, I just figured I give them some crap about it.
_________________ WTB: Itokin Park Mikazukin (Yellow, Rainbow Glisten, or One-Offs) Koningu One-offs
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Wed Nov 07, 2007 8:55 pm |
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liquidsky
Vintage
Joined: Sat Dec 17, 2005 2:54 pm Posts: 7412 Location: Far From the Maddening Crowds
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Two words: hold box.
Friggin salvation.
On both ends.
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Wed Nov 07, 2007 9:41 pm |
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atease
Illuminati
Joined: Mon Jun 26, 2006 6:23 pm Posts: 5382 Location: Boston, MA
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liquidsky wrote: Two words: hold box.
Friggin salvation. On both ends.
I agree. I think my hold box shipped yesterday
4 months of toys...i can't wait to see what i bought
_________________
COOP wrote: I've been collecting japanese toys for almost twenty years, and never heard of you until recently, yet you try to come across like you're Mr. Supercollector. Spending lots of money doesn't make you a collector, it just makes you a chump.
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Wed Nov 07, 2007 10:00 pm |
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khanate
Side Dealer
Joined: Wed Dec 20, 2006 10:19 pm Posts: 2190
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4-5 days for shipping is a cakewalk. Try waiting 3 weeks for a package and you'll be licking S7 employees boots. Besides, Netflix got sued for their deliberate delays in shipping. Fuckers.
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Wed Nov 07, 2007 10:40 pm |
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selekta_nips
Post Pimp
Joined: Sun Oct 29, 2006 4:13 pm Posts: 2841 Location: the C.T.P.
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s7 is acutally a really great at shipping
yes i two belong to netflixsand if i didnt watch the amount of movies i watch and selection wasnt top notch i would have got rid of them a long time ago i dont know how many times a dvd has been misplaced or said there going be there when they dont and that is a monthily fee
any way s7 where is my flesh RxH set JK i know its on the way
though they do need to do something about the website shipping
it doesnt add up right charging per item
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Wed Nov 07, 2007 11:28 pm |
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hillsy11
Post Pimp
Joined: Thu Dec 15, 2005 12:51 am Posts: 2981 Location: Seattle
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BEYOND wrote: Saint, Sorry for making you wait all the time. As of shipping, we are trying our best to get them out. But basically we have so little hands. We try our best everyday to send out as many as we can, but having to promote, web site, shows, blogs, magazines, photos, sales and the list goes on, it is kinda hard. Again, I'm sorry for the delay, not only to Saint but to everyone.
Hiro
Leave Hiro and his little hands alone, people!
_________________ http://pgaijin.blogspot.com/
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Thu Nov 08, 2007 9:01 am |
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joshuajh
Site Admin
Joined: Mon Oct 24, 2005 2:08 pm Posts: 2665 Location: san francisco
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hey guys,
just to clear up any confusion - Super7 is actually a pretty small team. there are officially seven people who work here. these super seven people (har!) collectively address twice as many job roles. To put it simply, there are a lot more of you, and a lot more toys and events, than there are folks who work here. That means the seven people who work here (which, is really more like five, as brian is always busy with a zillion amazing projects, and wilson sticks pretty much to the accounting) are always busy juggling more jobs than they have hands for. i think we do a pretty good job of balancing all of this, but when something happens that requires attention in one area, other things have to be set aside for a bit, which can lead to delays. If shipping gets held up, it just means that everyone is working hard on something big and exciting for all of you!
i apologize for the delay in shipping that sometimes occurs. if you ever have any concerns about where your packages are, status of orders, etc, or any other concerns, feel free to drop me a line, and ill get right back to you.
thanks!
josh.
josh@super7store.com
_________________ http://joshuajh.blogspot.com/
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Thu Nov 08, 2007 11:02 am |
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havingmysay
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joshuajh wrote: hey guys, just to clear up any confusion - Super7 is actually a pretty small team. there are officially seven people who work here. these super seven people (har!) collectively address twice as many job roles. To put it simply, there are a lot more of you, and a lot more toys and events, than there are folks who work here. That means the seven people who work here (which, is really more like five, as brian is always busy with a zillion amazing projects, and wilson sticks pretty much to the accounting) are always busy juggling more jobs than they have hands for. i think we do a pretty good job of balancing all of this, but when something happens that requires attention in one area, other things have to be set aside for a bit, which can lead to delays. If shipping gets held up, it just means that everyone is working hard on something big and exciting for all of you! i apologize for the delay in shipping that sometimes occurs. if you ever have any concerns about where your packages are, status of orders, etc, or any other concerns, feel free to drop me a line, and ill get right back to you. thanks! josh. josh@super7store.com
you guys and gals need raises!
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Thu Nov 08, 2007 11:06 am |
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wizeguy
Side Dealer
Joined: Mon Oct 17, 2005 9:09 am Posts: 2239
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I have ordered many items (as most of you all have) from Super7 and have always received the most amazing service, shipping or otherwise. I figure whenever I get my shipment is fine with me and if they need to hold off on shipping due to other events, toy releases, updates, etc... Its all good with me cause in the end they are always 1000% on top of it!
Of all the companies I have pruchased from, Super7 is heads above the rest!
Be patient and all your items will show up!
_________________ http://www.flickr.com/photos/wizeguy/
Most Wanted: http://skullbrain.org/bb/viewtopic.php?p=144710#144710
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Thu Nov 08, 2007 11:07 am |
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jojo the dog faced boy
Side Dealer
Joined: Thu Jun 28, 2007 9:03 am Posts: 2007 Location: Melting in the desert....
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simply, the peeps at s7 rock......in our age of instant gratification, we get caught up in the now, now, now....
s7 crew, thanks for being patient with all us crazy toy collectors....
peace,
jeremy
hold box?? uh oh....i shouldn't have been told.......
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Thu Nov 08, 2007 12:05 pm |
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havingmysay
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jojo the dog faced boy wrote: simply, the peeps at s7 rock......in our age of instant gratification, we get caught up in the now, now, now....
s7 crew, thanks for being patient with all us crazy toy collectors....
peace, jeremy
hold box?? uh oh....i shouldn't have been told.......
when i would mail order records from the pages of Maximum RocknRoll in the late 80s/early 90s I would wait ages for records to show up. Revelation Records were the Pickle Works of labels. I think I waited 11 months once and they shipped me the wrong record, it was the Burn 7" on pink so I just kept it.
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Thu Nov 08, 2007 12:12 pm |
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Joe Bunny
Site Admin
Joined: Thu Aug 17, 2006 10:33 am Posts: 1204 Location: san francisco
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What did I miss? I was busy all day gathering, packing and shipping a ton of orders.
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Thu Nov 08, 2007 6:38 pm |
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havingmysay
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Joe Bunny wrote: What did I miss? I was busy all day gathering, packing and shipping a ton of orders.
bryan gave out raises. you missed out.
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Thu Nov 08, 2007 6:45 pm |
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Rich
Die-Cast
Joined: Tue Mar 07, 2006 8:46 pm Posts: 11806
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havingmysay wrote: Joe Bunny wrote: What did I miss? I was busy all day gathering, packing and shipping a ton of orders. bryan gave out raises. you missed out.
LMAO !!!!!
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Thu Nov 08, 2007 7:17 pm |
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