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[ 7 posts ] |
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scottygee
Comment King
Joined: Thu Mar 09, 2006 7:37 am
Posts: 1351
Location: grumpy old fart headquarters
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 quick Celga question How long does it usually take for a reply from Celga on an auction...I am trying to use their service for the first time and am just curious.
Thanks,
Scott
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| Fri Dec 28, 2007 8:45 am |
 
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Lixx
Mr. Grumpy™
Joined: Tue Oct 09, 2007 8:01 am
Posts: 7380
Location: Deep in the Jungle
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Depends when you sent the email. There is anywhere between a 9-12 hr time difference (ahead) depending where you live in the states. Usually they are quick about responding, especially concerning auctions. I've actually had them increase a bid for me 3 times within the last half hour of an auction and won.
On the other hand warehouse inquiries to see if all your items are in for shipment takes alot of back an forth emails for days.
Chris
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Listen: https://soundcloud.com/lixx68
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| Fri Dec 28, 2007 8:53 am |
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atease
Illuminati
Joined: Mon Jun 26, 2006 6:23 pm
Posts: 5382
Location: Boston, MA
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They also have staff in California as well.
It depends though. They're usually pretty quick. I haven't used the email service in a while because I have the gold, but they were always prompt and courteous.
_________________
COOP wrote: I've been collecting japanese toys for almost twenty years, and never heard of you until recently, yet you try to come across like you're Mr. Supercollector. Spending lots of money doesn't make you a collector, it just makes you a chump.
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| Fri Dec 28, 2007 8:56 am |
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scottygee
Comment King
Joined: Thu Mar 09, 2006 7:37 am
Posts: 1351
Location: grumpy old fart headquarters
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Thanks!
I forgot to factor in the time difference to the auction ending times...d'oh!
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| Fri Dec 28, 2007 8:56 am |
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hamamaiku
Toy Prince
Joined: Sat Aug 05, 2006 12:21 am
Posts: 130
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Lixx wrote: Depends when you sent the email. There is anywhere between a 9-12 hr time difference (ahead) depending where you live in the states. Usually they are quick about responding, especially concerning auctions. I've actually had them increase a bid for me 3 times within the last half hour of an auction and won.
On the other hand warehouse inquiries to see if all your items are in for shipment takes alot of back an forth emails for days.
Chris Lixx if you're using a gold account, I usually go by if they've left feedback for the seller to see if they've received the shipment. Likewise, you could go by their Yahoo ID and check to see if they've left feedback for a particular item.
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| Fri Dec 28, 2007 9:46 am |
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bryce_r
Vintage
Joined: Wed Aug 15, 2007 10:57 am
Posts: 7991
Location: SanJose
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Because of the time difference usually 9 hours or so. I used celga for 3 purchases this december for the first time and everytime they were really quick and completely understanding about all my stupid questions.
I really like celga.
cheers
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Last edited by bryce_r on Fri Dec 28, 2007 4:32 pm, edited 1 time in total.
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| Fri Dec 28, 2007 11:47 am |
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bansheebot
Super Deformed
Joined: Sat Apr 07, 2007 12:09 pm
Posts: 5003
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They are really good about e-mail responses, but if it's urgent you can also call them.
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| Fri Dec 28, 2007 1:59 pm |
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