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 where's my order 
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Comment King
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Joined: Sat Jul 19, 2008 5:34 am
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Post where's my order
i have ordered a devil man kabuki green since 1 month on s7 and no news, 6 mails and 0 response !!! customer service may be in holliday ? anyway, i will pass trought paypal and start a litige, sorry but it's not professional :| :| :|


Tue Jun 09, 2009 4:27 am
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Post Re: where's my order
kikaiju wrote:
i will pass trought paypal and start a litige, sorry but it's not professional :| :| :|

Unnecessary. Why don't you at least wait for someone from S7 to see your post here before filing a claim. You KNOW you'll get taken care of.

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Tue Jun 09, 2009 7:04 am
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Post Re: where's my order
i 'm waiting for since 1 week but nothing :| ,so what ?


Tue Jun 09, 2009 8:07 am
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kikaiju wrote:
i 'm waiting for since 1 week but nothing :| ,so what ?


Try calling the store.

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Tue Jun 09, 2009 8:08 am
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Comment King
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Post Re: where's my order
i leave in france, for an order of 78 usd, i don't want to spend 30 usd in phone ! i leave my order number, get the paypal paiment so nobody can help me here, we are one the forum of s7 no ? crazy to see how it's not professional, in the first time, i just whant to know if my order has been shipped, noway for the time that it take to arrive, just when he has get shipped !!!


Tue Jun 09, 2009 8:24 am
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Post Re: where's my order
email Josh at josh@super7store.com

I'm sure that he'll fix the situation for you.
Josh works wonders.


Tue Jun 09, 2009 8:58 am
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Comment King
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thank you, i mail him immediatly :wink:


Tue Jun 09, 2009 9:19 am
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Wonder if Josh is still on vacation though.

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Tue Jun 09, 2009 9:20 am
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Post Re: where's my order
kikaiju wrote:
thank you, i mail him immediatly :wink:


If Josh is on vacation, also try emailing glenn@super7store.com.
I'm sure he'd be able to help too.


Tue Jun 09, 2009 9:31 am
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Die-Cast
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or alex@super7store.com

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Tue Jun 09, 2009 9:32 am
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Comment King
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mail sent at the 3 mail adress, thanx a lot, i'm afraid by the french post more than s7


Tue Jun 09, 2009 10:06 am
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i just got back in town from several days off, and am getting through my back email. i am sorry for the delay. ill get your order issue resolved today.

thanks!

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Tue Jun 09, 2009 10:55 am
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Comment King
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thank you :D


Tue Jun 09, 2009 10:58 am
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next time don't be so dramatic.

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Tue Jun 09, 2009 11:18 am
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Post Re: where's my order
kikaiju wrote:
i'm afraid by the french post more than s7



I can understand that, those lazy thieves !


Tue Jun 09, 2009 11:47 am
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Comment King
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Post Re: where's my order
ahahah, i have got my response, shop had my money since 3 weeks but the kabuki is allready "SOLD OUT", damned, mayby my next order should arrived ??? now i pray for my bangal :(


Tue Jun 09, 2009 1:27 pm
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Sorry to say, but S7 dropped the ball on this.
I'd have freaked out too if I was in his position.
But paid for 3 weeks and just to find it's been sold out?

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Tue Jun 09, 2009 1:33 pm
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yes, i dropped the ball on this, which is what i conveyed to kikaiju in the emails we exchanged. We always do our very best, but we are human. Here and there, despite my best efforts, I make mistakes, and resolve the mistake to the best of my ability.

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Tue Jun 09, 2009 6:20 pm
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Josh rules.

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Tue Jun 09, 2009 7:17 pm
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Hope you had a good vacation Josh. :D

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Tue Jun 09, 2009 7:34 pm
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melek_taus wrote:
Hope you had a good vacation Josh. :D

i hear he got married!



















:lol:


Wed Jun 10, 2009 6:12 am
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joshuajh wrote:
but we are human.

another illusion shattered :twisted:

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Tue Jun 16, 2009 10:23 pm
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