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 Secret Base shipping error!! 
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Side Dealer

Joined: Sun Oct 18, 2009 7:07 pm
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Post Secret Base shipping error!!
i checked my tracking # for my siamese capt just now, and this is what it said.


Detailed Results:

Undeliverable as Addressed, October 19, 2010, 4:10 pm, JAMAICA, NY 11499 Inbound International Arrival, October 19, 2010, 3:38 pm, ISC NEW YORK NY(USPS)
Origin Post is Preparing Shipment
Foreign International Dispatch, October 18, 2010, 1:36 pm, TOKYO INT CONTAINER 1, JAPAN
Foreign Arrival at Outward Office, October 18, 2010, 8:57 am, TOKYO INT CONTAINER 1, JAPAN
Foreign Acceptance, October 17, 2010, 6:39 pm, JAPAN



i am so upset. i dont live in NY. I live in VA.

i emailed secret base, but i already see a bad outcome.... :( :( :(


called USPS, they cant do ANYTHING. its in customs and probably on its way back to Japan.

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Last edited by Mecha on Wed Oct 20, 2010 11:19 am, edited 4 times in total.



Wed Oct 20, 2010 5:43 am
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Addicted

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Post Re: Secret Base shipping FAIL!!
Fingers crossed your siamese capt makes it back to Japan so SB can try to ship it to you for a second time..


Wed Oct 20, 2010 5:50 am
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Side Dealer

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Post Re: Secret Base shipping FAIL!!
thanks...im not feeling confident atm at all.

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Last edited by Mecha on Thu Oct 21, 2010 10:56 am, edited 1 time in total.



Wed Oct 20, 2010 5:55 am
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Die-Cast
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Post Re: Secret Base shipping FAIL!!
I wouldn't worry about it unduly.

Mistakes happen and the guys at Secret Base will sort it.

The UK postal service has screwed mine up and it's currently sat in the arse end of the UK awaiting redirection.

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Wed Oct 20, 2010 6:04 am
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Side Dealer

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Post Re: Secret Base shipping FAIL!!
Scary Andy wrote:
I wouldn't worry about it unduly.

Mistakes happen and the guys at Secret Base will sort it.

The UK postal service has screwed mine up and it's currently sat in the arse end of the UK awaiting redirection.


:( thanks Andy. I hope they can sort it out. from what USPS says, they cant tell if there was a wrong address, or if the package was compromised.

i guess we'll see what happens..its going to be a greuling 24 hours until i hear back from SB.

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Wed Oct 20, 2010 6:15 am
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Post Re: Secret Base shipping FAIL!!
I just replied to you Tony, but Andy is right. It was probably just a mixup.

The box was sent EMS, it will go back to SB, they'll resend it and sort it out!

It could be worse,...you could have no tracking number at all...and then it would be really bad!

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Wed Oct 20, 2010 6:21 am
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Post Re: Secret Base shipping FAIL!!
Mecha wrote:
Scary Andy wrote:
I wouldn't worry about it unduly.

Mistakes happen and the guys at Secret Base will sort it.

The UK postal service has screwed mine up and it's currently sat in the arse end of the UK awaiting redirection.


:( thanks Andy. I hope they can sort it out. from what USPS says, they cant tell if there was a wrong address, or if the package was compromised.

i guess we'll see what happens..its going to be a greuling 24 hours until i hear back from SB.

Turn that frown upside down buddy, you'll make it through alive I promise :wink: . It sucks that your package got screwed up but SB will make good.

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Wed Oct 20, 2010 6:22 am
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Side Dealer

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Post Re: Secret Base shipping FAIL!!
thanks Ed and Abe.

just super bummed that it will now be 10-14 more days before i even see mine.

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Wed Oct 20, 2010 6:31 am
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Post Re: Secret Base shipping FAIL!!
Mecha wrote:
thanks Ed and Abe.

just super bummed that it will now be 10-14 more days before i even see mine.

It is indeed a bummer, I know that feinding for EMS feeling very well. I have 2 things over there now that Im waiting on.

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he looks like hes got anus hands.

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Wed Oct 20, 2010 6:46 am
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Post Re: Secret Base shipping FAIL!!
abelincolnjr wrote:
Mecha wrote:
thanks Ed and Abe.
just super bummed that it will now be 10-14 more days before i even see mine.

It is indeed a bummer, I know that feinding for EMS feeling very well. I have 2 things over there now that Im waiting on.

Brits must have more patience than our American cousins. A quick tally and I have between 20-30 pieces sat in various 'hold' boxes throughout the US and Japan! :oops:

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Wed Oct 20, 2010 6:51 am
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Post Re: Secret Base shipping FAIL!!
Scary Andy wrote:
Brits must have more patience than our American cousins. A quick tally and I have between 20-30 pieces sat in various 'hold' boxes throughout the US and Japan! :oops:

Yep - i'm currently waiting on a Yamomark Mushroom Soup Man . . . . its about a week late. The tracking number is useless (as per usual) and i have no other means of finding out where my package is. I'm hoping its just stuck in customs and not lost :evil:

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Wed Oct 20, 2010 7:04 am
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Post Re: Secret Base shipping FAIL!!
maybe i should show this to hiddy and just stop selling stuff via email to save all the hassle with shipping & potential bad reputation.
i am sure he has no problem selling out this kind of stuff at the physical shop.
please think about how lucky one is to be able to sit comfortably infront of the internet to order something like this.


Wed Oct 20, 2010 7:12 am
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Post Re: Secret Base shipping FAIL!!
I have never had a problem with ordering shipping from SB. My experience has always been top notch. I'm sure that Hiddy will take care of this for you.


Wed Oct 20, 2010 7:15 am
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Post Re: Secret Base shipping FAIL!!
maxaltoman wrote:
maybe i should show this to hiddy and just stop selling stuff via email to save all the hassle with shipping & potential bad reputation.
i am sure he has no problem selling out this kind of stuff at the physical shop.
please think about how lucky one is to be able to sit comfortably infront of the internet to order something like this.


why? i really dont think that's necessary..

seems like it was an honest mistake with my address. this is my first time ordering from SB. im not cursing their name or hating on them, in my original post.

im just upset that now ill be waiting 2 weeks before i see my pirate.

so far, im the only order (that i know of) that's wrong.

another SB member told me his is on track, so, human error. i get that.

I dont think any alarms need to be raised to Hiddy except for my email to them. (which has already been sent)

i would LOVE to continue ordering form his site in the future.

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Wed Oct 20, 2010 7:37 am
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mplspeep wrote:
I have never had a problem with ordering shipping from SB. My experience has always been top notch. I'm sure that Hiddy will take care of this for you.


i have no doubt about this. it just stung a little, thats all.

arent i entitled to be a little disappointed? :lol:

:wink:

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Wed Oct 20, 2010 7:38 am
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Post Re: Secret Base shipping FAIL!!
It might be OK. sometimes they put in the info wrong and so it's hard to track down at first. one time I was waiting on a big item and the tracking said that it was delivered in Kansas or something. I went down to the P.O. with my tracking number and they had nothing--but they called the main office in my area and it actually just got there. typos, people hitting the wrong buttons. I've seen it happen. It might not even be something Hiddy and/or his crew did. give it a day or so. Also, I live in VA too and EMS stuff will hit NY before it goes here. could just be a simple thing. If your package made it this far, it will probably find you.

It might be OK. good luck!

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Wed Oct 20, 2010 7:40 am
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Mecha wrote:

im just upset that now ill be waiting 2 weeks before i see my pirate.


it's a captain :roll:

or should i say... they

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Wed Oct 20, 2010 7:44 am
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Me too, it's a lot cheaper that way. No problem with waiting a little bit, after all we've been hunting for quite some time for some of these things so waiting a little bit more doesn't harm.

Scary Andy wrote:
Brits must have more patience than our American cousins. A quick tally and I have between 20-30 pieces sat in various 'hold' boxes throughout the US and Japan! :oops:

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Wed Oct 20, 2010 8:03 am
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Post Re: Secret Base shipping error!!
owning a small business that ships out a lot of orders (with a small crew) mistakes do happen. I would say to remain patient for sure. I am sure they are not trying to screw you over.

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Wed Oct 20, 2010 8:25 am
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Greg Mishka wrote:
owning a small business that ships out a lot of orders (with a small crew) mistakes do happen. I would say to remain patient for sure. I am sure they are not trying to screw you over.



thanks Greg! yea, as i said above, i understand mistakes happen. we're all human. at this point, im def more relaxed about it, than i was this morning.

gonna chill out and wait for the word.

p.s. i dig your site and visit it often!

thanks all for the reassurance and emotional support!

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Wed Oct 20, 2010 8:28 am
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Post Re: Secret Base shipping error!!
SB rules and always does a GREAT job...you'll get your package.

An attempt was made to deliver mine today, sadly I was in the shower :cry:

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Wed Oct 20, 2010 9:05 am
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Greg your crew needs to smoke AFTER the mail drop...


Wed Oct 20, 2010 9:42 am
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Mecha wrote:
thanks all for the reassurance and emotional support!

You'll get the bill at the end of the month... Msg Board Therapists are expensive so get ready to sell yer grails!

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LamourSupreme wrote:
he looks like hes got anus hands.

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Wed Oct 20, 2010 12:20 pm
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Quote:
An attempt was made to deliver mine today, sadly I was in the shower


Correction...package is in hand!!!

check the blog later tonight for pics of what I got!

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Wed Oct 20, 2010 1:51 pm
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Post Re: Secret Base shipping error!!
I was amazed at how fast these shipped out. I'm sure your package will see it's way safely to you. Having package mix ups really is frustrating and we've all had it happen so we feel you on that. Knowing that your package is being returned and not lost is a big relief. You'll get your Captain in time.

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