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Monkey
Line of Credit
Joined: Tue Oct 02, 2007 8:24 pm
Posts: 1630
Location: Louisville Slugger
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 Mark Nagata Prince of Collectors! Hey everybody, I'm sure that many of you know what a cool fella Mark Nagata is, but if not I thought I'd make a post.
SO, I got an Eyezon about 5 months ago, over the summer. I found the clear guts Eyezon, super sweet. A couple months later I found this:
It's a tiny defect, I know, but I love this figure and it sucks if anything is wrong with it.
My buddy Plepree told me that Mark was a cool dude and may have an answer for me on how to fix it. So I got on the Max toy site and I sent him an email. Mark responds that I should just send the figure back and he will replace it no prob! I was blown away.
I recently got it off to him, and he got it back to me in no time flat. He hooked up a bunch of cool flyers and a hand written note. He also ends up reimbursing me for shipping:
(edited because you posted a picture of a MAXTOY check on the web: Pogue)
OH, and a pimping brand new Eyezon guts was in the package:
Mark Nagata is a classy guy! There is no doubt about this. I am using the shipping reimbursement to pick up a sweet XAM shirt off the site so I can rep for this guy even harder! He is a really cool cat, and totally a model for how awesome kids involved in this hobby can be. Can't say enough good things about this company and Mark.
Thanks man,
-ADRIEL
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| Sat Dec 29, 2007 11:42 am |
 
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devilboy
Mini Boss
Joined: Tue Apr 04, 2006 6:44 pm
Posts: 4644
Location: HELL
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awesome story. hats off to mark.
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| Sat Dec 29, 2007 12:36 pm |
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Rich
Die-Cast
Joined: Tue Mar 07, 2006 8:46 pm
Posts: 11806
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I saw that one at Toy Tokyo and I must say these things are insane in person. The guts are wild looking !
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| Sat Dec 29, 2007 1:34 pm |
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hmatter
Toy Prince
Joined: Sun Jun 04, 2006 10:15 pm
Posts: 400
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Completely agree with you. Mark is a great guy. Glad everything worked out ok.
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| Sat Dec 29, 2007 1:47 pm |
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lulubell
Addicted
Joined: Thu May 17, 2007 12:56 am
Posts: 720
Location: tucson
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Man I can't even count how many things that guy has hooked up for me. Stand up dude for sure.
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| Sat Dec 29, 2007 1:54 pm |
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bryce_r
Vintage
Joined: Wed Aug 15, 2007 10:57 am
Posts: 7991
Location: SanJose
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That's a great story. I'm always amazed when people get excellent customer service. Sounds like like a great guy.
_________________
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things I covet
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| Sat Dec 29, 2007 2:38 pm |
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andy
Mini Boss
Joined: Wed Feb 22, 2006 10:09 am
Posts: 4807
Location: Kaiju Korner
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Mark is a class act guy!
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| Sat Dec 29, 2007 9:17 pm |
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Mutonismyfriend
Illuminati
Joined: Tue Oct 25, 2005 6:21 pm
Posts: 8387
Location: At home
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andy wrote: Mark is a class act guy! Couldn't have said it better myself! If you haven't seen Toypunks, there is an extras feature on Mark's INSANE Ultraman collection - it is breathtaking!
_________________
phantomfauna wrote: It's a toy forum...That pretty much makes us all losers.
Webbing: http://clearwithguts.com/
Wanting: FinkShits and evilShits! http://www.skullbrain.org/bb/viewtopic.php?f=26&t=27395
Trading: http://www.skullbrain.org/bb/viewtopic.php?f=28&t=27414
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| Sat Dec 29, 2007 9:53 pm |
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Pogue
Die-Cast
Joined: Mon Oct 17, 2005 9:25 am
Posts: 8218
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I edited the photo with the MAXTOY check in it.
Um....der.....don't post peoples banking info online.
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| Sat Dec 29, 2007 9:56 pm |
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jojo the dog faced boy
Side Dealer
Joined: Thu Jun 28, 2007 9:03 am
Posts: 2007
Location: Melting in the desert....
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his customer services skills are bar none!! excellent cat!!
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| Sat Dec 29, 2007 9:58 pm |
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Monkey
Line of Credit
Joined: Tue Oct 02, 2007 8:24 pm
Posts: 1630
Location: Louisville Slugger
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Aw my bad. I didn't think it showed up, but good looking out. 
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| Sat Dec 29, 2007 10:43 pm |
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Sanjeev
Post Pimp
Joined: Mon Aug 13, 2007 6:46 am
Posts: 2571
Location: Boston, MA
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Indeed, indeed...Mark's a champ!
Click here to see some cool pictures of his insane collection and to hear about some of us, massholes, getting a chance to hang out with him this past summer!
And not to pull this thread away from the guts Eyezone, but when we got to hang out at SDCC07, he hooked me up with this amazing custom Xam!
_________________
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Sanjeev
instagram
blog
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| Sun Dec 30, 2007 12:40 am |
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efp3
Side Dealer
Joined: Sun Nov 06, 2005 11:55 am
Posts: 2467
Location: Valley of the Sun
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Mark is one of the coolest guys in the scene! He has been nothing but cool and positive to me since the first day I met him. Viva Maxtoy!
_________________
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| Sun Dec 30, 2007 11:20 am |
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hillsy11
Post Pimp
Joined: Thu Dec 15, 2005 12:51 am
Posts: 2981
Location: Seattle
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Plus, he started up a really great magazine......the name eludes me now....
_________________
http://pgaijin.blogspot.com/
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| Sun Dec 30, 2007 11:43 am |
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andy
Mini Boss
Joined: Wed Feb 22, 2006 10:09 am
Posts: 4807
Location: Kaiju Korner
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Yep, and now he's a regular contributor to Otaku USA. (still trying to get my hands on copies!)
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| Sun Dec 30, 2007 7:35 pm |
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hillsy11
Post Pimp
Joined: Thu Dec 15, 2005 12:51 am
Posts: 2981
Location: Seattle
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Issue 2 has a great Kikaider section that Mark contributed to.
_________________
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| Sun Dec 30, 2007 9:15 pm |
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