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JoeMan
S7 Royalty
Joined: Mon Dec 03, 2007 11:29 am
Posts: 3818
Location: NY
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 Had to file an item not received dispute on E-bay I didn't want to, but after almost a month and three unanswered e-mails, I figured I wasn't going to get a response any other way. Anyone ever had to do this? What does this process normall look like.
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Splurrt
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| Fri Jun 06, 2008 11:21 am |
 
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backtrack
S7 Royalty
Joined: Tue Apr 17, 2007 2:55 pm
Posts: 3093
Location: London
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Re: Had to file an item not received dispute on E-bay I'm on the verge of doing this myself.
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Cigarette Burns Cinema - London's Finest Cinematic Diversion
The Quietus - Music, Film and Stuff
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| Fri Jun 06, 2008 2:36 pm |
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Rich
Die-Cast
Joined: Tue Mar 07, 2006 8:46 pm
Posts: 11806
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Re: Had to file an item not received dispute on E-bay Unless your CC that you used will handle the issue, yoru screwed. ALWAYS use a CC that you know will have your back ANYWHERE online.
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| Fri Jun 06, 2008 3:16 pm |
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backtrack
S7 Royalty
Joined: Tue Apr 17, 2007 2:55 pm
Posts: 3093
Location: London
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Re: Had to file an item not received dispute on E-bay LASH wrote: Unless your CC that you used will handle the issue, yoru screwed. ALWAYS use a CC that you know will have your back ANYWHERE online. Damn you and your logic!!!!
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Cigarette Burns Cinema - London's Finest Cinematic Diversion
The Quietus - Music, Film and Stuff
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| Fri Jun 06, 2008 3:24 pm |
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bryce_r
Vintage
Joined: Wed Aug 15, 2007 10:57 am
Posts: 7991
Location: SanJose
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Re: Had to file an item not received dispute on E-bay JoeMan wrote: I didn't want to, but after almost a month and three unanswered e-mails, I figured I wasn't going to get a response any other way. Anyone ever had to do this? What does this process normall look like. Did you pay through paypal?
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BLUE DCON MR. REE
things I covet
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| Fri Jun 06, 2008 3:26 pm |
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Toxic Phantom
Toy Prince
Joined: Sun Apr 08, 2007 11:59 pm
Posts: 122
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Re: Had to file an item not received dispute on E-bay Filed a dispute yesterday as well! A question for anyone on the receiving end of a dispute- do you get notifed by Ebay, Paypal or both? I'm curious because it's been a full day and no response from the seller (even though he is still very active on Ebay). I would think he would be somewhat concerned...? 
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| Fri Jun 06, 2008 4:14 pm |
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khanate
Side Dealer
Joined: Wed Dec 20, 2006 10:19 pm
Posts: 2190
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Re: Had to file an item not received dispute on E-bay If the seller is constantly listing auctions you have a much better chance of getting your Paypal payment back. If they are using Paypal to receive payments, there will always be a balance on his account that will be used to refund your payment.
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| Fri Jun 06, 2008 5:08 pm |
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Ultra_Gigan
Addicted
Joined: Mon Feb 25, 2008 7:38 am
Posts: 815
Location: Illinois - (Monster Island)
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Re: Had to file an item not received dispute on E-bay First thing I would do, is request the contact information. You can do that, and they will get yours too, but you'll get their phone number. I had to do that to someone who wasn't coughing up for a shirt I sold them. As soon as they saw that I had requested their contact info through Ebay, the payment miraculously turned up.
You can get a resolution if you fight, and keep copies of ALL emails and everything associated with the sale.
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Check out my resin stuff: http://lordchaoscreations.bigcartel.com/
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| Sat Jun 07, 2008 9:28 pm |
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toybotstudios
Die-Cast
Joined: Sat Jul 01, 2006 11:40 pm
Posts: 8096
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Re: Had to file an item not received dispute on E-bay I've only had to do this once knock on wood. I was fairly painless actually. I got contact info for the seller and sent her 2-3 emails with no replies. I filed a dispute and I think a couple of weeks maybe (could be 10 days), I received a refund in full from Paypal. Pretty sure Paypal payment was made from my checking account and not credit card too....
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| Mon Jun 09, 2008 12:06 am |
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JoeMan
S7 Royalty
Joined: Mon Dec 03, 2007 11:29 am
Posts: 3818
Location: NY
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Re: Had to file an item not received dispute on E-bay Well, after filing the dispute, I heard from the seller a few days later today and he said he was on vacation and the toy is on its way. The paypal process seems to be you file your claim and then you have 20 or 30 days to see if it works out and if not get refunded. and if you don't act in that amount of time the dispute closes and you're out of luck.
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Splurrt
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| Mon Jun 09, 2008 8:56 am |
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Ultra_Gigan
Addicted
Joined: Mon Feb 25, 2008 7:38 am
Posts: 815
Location: Illinois - (Monster Island)
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Re: Had to file an item not received dispute on E-bay Well, sounds like (hopefully) this should be all but resolved, good luck! let us know the outcome 
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Check out my resin stuff: http://lordchaoscreations.bigcartel.com/
Working on a new toy website, check it out at: http://burtonp7.wix.com/lordchaos
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| Mon Jun 09, 2008 9:37 am |
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atease
Illuminati
Joined: Mon Jun 26, 2006 6:23 pm
Posts: 5382
Location: Boston, MA
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Re: Had to file an item not received dispute on E-bay I may have one of these to file myself this week...*sigh*
first vintage piece too...oh well
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| Mon Jun 09, 2008 11:13 am |
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tavaro
S7 Royalty
Joined: Tue Jan 30, 2007 1:25 pm
Posts: 3165
Location: L.A.
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Re: Had to file an item not received dispute on E-bay I just had to open a dispute myself. .. sux. 
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trade//
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| Mon Jun 09, 2008 11:33 am |
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