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 S7 Shipping Heads-Up 
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Die-Cast
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Post Re: S7 Shipping Heads-Up
c77 wrote:
i cant belive there are still SSSS places left, when i joined last year they went in minutes

I passed this year, I don't really collect S7 brand toys enough to excuse $125. I like a few select figures, but I just sell the freebies we get and never wear the shirt. Furthermore I never REALLY need the early jump on other figures, I can wait if I DO miss them first time out. Though it's fun and I ENJOYED it, it's still A LOT of money (especially considering the times financially) though FAIR, it just didn't add up to be worth it for me. At least that's from judging 1 years membership. Watch this year be WAY more interesting, but that's the risk I'll take.

Those who AREN'T in the SSSS and collect S7 stuff more should join, totally worth it for you! 2 free toys make it worth it off the bat, than there's extra stuff!

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Fri Jul 24, 2009 3:43 am
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Post Re: S7 Shipping Heads-Up
BloodDrinker6969 wrote:
I passed this year, I don't really collect S7 brand toys enough to excuse $125. I like a few select figures, but I just sell the freebies we get and never wear the shirt. Furthermore I never REALLY need the early jump on other figures, I can wait if I DO miss them first time out. Though it's fun and I ENJOYED it, it's still A LOT of money (especially considering the times financially) though FAIR, it just didn't add up to be worth it for me. At least that's from judging 1 years membership. Watch this year be WAY more interesting, but that's the risk I'll take.


My thoughts exactly.


Fri Jul 24, 2009 7:16 am
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Post Re: S7 Shipping Heads-Up
dr_tongues_toys wrote:
If they DIDN"T post something saying they weren't shipping until they got back - do you really think you would of noticed?

Can't please all of the people all of the time and Lixx none of the time! :lol:


Probably, I live in an imaginary world where the USPS flys over my house dropping kaiju gifts a few times a week, like I was entrenched in a war zone.

Touche' Dr Tongue :lol: I just get really excited at new toy possibilities. When I was a kid (about 9 or 10) I would literally ride my bike 10-15 miles to Sears to get a toy my mother refused to drive me to get. My mom still talks about what a "difficult" child I was now that I'm 40.

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Fri Jul 24, 2009 8:31 am
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Lixx wrote:
I just get really excited at new toy possibilities. When I was a kid (about 9 or 10) I would literally ride my bike 10-15 miles to Sears to get a toy my mother refused to drive me to get. My mom still talks about what a "difficult" child I was now that I'm 40.

That's some dedication!

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Fri Jul 24, 2009 10:22 am
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Post Re: S7 Shipping Heads-Up
Deadbone wrote:
Whoever pre-ordered SSSS Membership, did you get a welcome e-mail? Info re: S7 SDCC pre-orders ect.
I’ve still had no info except from the PAYPAL receipt & S7 reciept with my order number.
Jus wondering. :(


Thanks for the e-mail Glenn. All sorted : )

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Sun Jul 26, 2009 7:09 am
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Post Re: S7 Shipping Heads-Up
hey folks,

so first, i want to thank everybody for their patience with us on the shipping front this month, and i sincerely apologize for the hold-up. the truth is that there is a huge huge amount of work that goes into running a retail store as well as a webstore, that nobody ever sees or hears about, because it is much less interesting than talking about toys. we are a very small crew, and there is a large volume of work to get done, even when there is not a giant event like SDCC.

that said, its our responsibility to run our operation smoothly, and shipping has gotten a bit behind in the past few weeks leading up to comic-con. i am pounding through it all now, with just a short break to type up this update. everyone will have their orders very soon, and we thank you again for the continued support and patience.

hang in there baby!

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Wed Jul 29, 2009 1:12 pm
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Post Re: S7 Shipping Heads-Up
Dear Josh and the rest of the S7 crew,
We appreciate the update and all of your hard work.
Now, please pack and ship out my order first...Thank you. :wink:

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Wed Jul 29, 2009 1:21 pm
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I just got one thing I order a week or so prior to sdcc, so I know they are getting stuff out.Just based on that package, I can really tell how much more there is to go! Hang in there Josh!

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Wed Jul 29, 2009 7:51 pm
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Post Re: S7 Shipping Heads-Up
There must be tons. Thanks guys for all the hard work. I know it will be worth it when we get our boxes shipped to us. I can't wait to hold the Jade mongolion and green G.B. Hopefully there is a mummy boy sticker in there too....

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Wed Jul 29, 2009 7:58 pm
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Post Re: S7 Shipping Heads-Up
I would like to apologize for the shipping and customer service issues. These were completely my fault. We had planned to get the site launched and the SSSS renewals done 6-8 weeks prior to SDCC. The perfect storm arose when the site launch and SSSS mummy boy got delayed at the same time.

Two weeks before SDCC I made the call to push on with both the site launch and SSSS renewals hoping to get them finished before going to San Diego. This resulted in massive amounts of work for us the week before SDCC which is already our busiest week of the year. In the end the work load was too great and we couldn't finish before we left. In retrospect I should have anticipated this breakdown and pushed the web site launch until after SDCC.

Josh, Alex and I were all in San Diego leaving Aaron to run the store alone. Aaron usually works 6 hours per week, he put in over 40 in the last 10 days (while going to summer school). He actually ran the store by himself for a couple days which make him a super hero in my book. With only one person at the shop nothing gets done in the back office since it take one person to run the register.

Once SDCC starts it consumes every waking hour. Every day I told myself I would deal with emails when I got home but never could bring myself follow through in the end. I guess I am getting weak in my old age. I used to be able to work longer hours, it turns our 10-12 per day is my limit. When I got back to the office on Tue I had over 400 unread email. I am still trying to catch up. You don't want to know what the office looks like.

Please do not disparage the work of Josh, Alex or Aaron. In the last three weeks they have all managed to do more work at a higher level than I would have thought humanly possible. They never got whinny or complained in the process, even when the van broke down on the way home. They deserve your praise and admiration, I promise you do not work with any finer or more capable people.

If you have a problem please take it up with me since I was its cause. I will do my best to address your concerns.

Now that the new site is launched we have the tools to serve everyone better so I hope you stick with us and allow us the opportunity to show you how well we can take care of you going forward. I think you will be pleased with the level of customer service the new site facilitates.

If you haven't signed up for an account on the web store please take the time to register so we can keep you informed about events, releases, sales and all kinds of other stuff. Don't fret about giving up your email, we already have it since you signed up for SkullBrain ( :twisted: ).

Thanks as always for everyone's continued support.

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Wed Jul 29, 2009 9:51 pm
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Super7's the best!


Wed Jul 29, 2009 10:01 pm
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Post Re: S7 Shipping Heads-Up
Super7 rocks! I want to say thanks to Alex! I stopped by the store on Tuesday to pick up a couple SDCC purchases. He was cool enough to go into the back for me to get them even though everything had not been unpacked yet.


Wed Jul 29, 2009 11:49 pm
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Post Re: S7 Shipping Heads-Up
Thanks S7, you guys are awesome. 8)

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Thu Jul 30, 2009 6:59 am
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THanks guys. Can't wait to get all my stuff! Im sure it will be well worth the wait!

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Fri Jul 31, 2009 9:35 am
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If you throw one of those proto Stomps in my box, then all is forgiven! :twisted:

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Fri Jul 31, 2009 11:30 am
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Post Re: S7 Shipping Heads-Up
I'm assuming that we'll be getting a welcome email for the SSSS within the next few weeks, now that SDCC is done. I'm not sweating it!


Fri Jul 31, 2009 3:57 pm
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Post Re: S7 Shipping Heads-Up
Are you guys sure certain orders got out? On the website it still says processing for my order and I never got the usual S7 paypal ship notice in my email. Staff says it went out but info available has contrary information.

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Sun Aug 02, 2009 4:04 am
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Mine was still marked "processing" but I received the package yesterday... probably nothing to worry about.

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Sun Aug 02, 2009 5:32 am
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Post Re: S7 Shipping Heads-Up
yes, i am positive i shipped out your box. the new website is still, well new, and im still learning how it all works. my priority is ship the orders first, figure out how to change the website status second.

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Sun Aug 02, 2009 10:40 am
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Post Re: S7 Shipping Heads-Up
YAY! Got my order yesterday... Didn't have the rainy day armor I had in my hold box but still excited to get my toys. Guess I'll just harass the Super 7 team when I order more stuff!

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Tue Aug 04, 2009 9:21 am
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:|

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Sat Aug 08, 2009 3:01 pm
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Post Re: S7 Shipping Heads-Up
I'm assuming orders are still delayed as I haven't received my order yet. I've contacted through email to know what's up, but I haven't gotten a response in over a week.

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Fri Aug 21, 2009 12:45 pm
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Post Re: S7 Shipping Heads-Up
I just got my pre- sdcc order today. Glenn or someone will get back to you. He said they were having problems with some new software.

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Fri Aug 21, 2009 4:12 pm
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Post Re: S7 Shipping Heads-Up
all web order placed before wed are shipped. You should be able to get tracking info from the online store.

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plastichunter wrote:
I just ate my Milton! It was a delicious late night snack. :D


Fri Aug 21, 2009 4:20 pm
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Post Re: S7 Shipping Heads-Up
I just checked my order from my account and it still says processing. My order was placed on 8/1.

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